ISO 9001:2008 certified
In order to ensure a high service level Biometra adapted the quality standards of BS EN IS0 9001:2008 and has been certified by BSI Management Systems. Yearly QC assessment audits by BSI auditors and additional internal audits at regular intervals evaluate the established quality system to continually improve the effectiveness in accordance with the requirements of the international standard.
All Biometra laboratory instruments are produced with the highest practical standards of materials, workmanship and design. The production facilities meet European standards regarding health and safety as well as environmental regulations. All laboratory instruments produced and supplied by Biometra carry a CE-mark and include a declaration of conformity to the relevant EU guidelines.
Biometra guarantees the instruments to be free from defects in materials and workmanship under normal use or service. If a unit proves defective in materials or workmanship during the waranty period, Biometra will repair or replace it free of charge if returned to Biometra. Freight charges are not covered by warranty. This warranty is limited to the product and, if applicable, to the standard original accessories. It is presumed that this device will exclusively be operated in accordance with Biometra's instructions.
This guarantee does not cover damage in transit, damage caused by carelessness, misuse or neglect, or unsatisfactory performance as a result of conditions beyond our control; or consequential losses as a result of failure of our product.